Pre-Order Terms & Conditions — Discounter's Pool & Spa Warehouse Skip to content
All locations are closed for in-person shopping and returns. We continue to offer CONTACTLESS STORE PICKUP at all of our locations. We are currently experiencing some delays. Home deliveries can be expected to arrive within 7-14 days. In-store pickup orders are typically prepared within 3 days.
All locations are closed for in-person shopping and returns. We continue to offer CONTACTLESS STORE PICKUP at all of our locations. We are currently experiencing some delays. Home deliveries can be expected to arrive within 7-14 days. In-store pickup orders are typically prepared within 3 days.

Pre-Order Terms and Conditions

PRE-ORDER PRODUCT RESERVATIONS
Terms & Conditions


These Pre-Order Terms and Conditions (“Terms”) govern the placing of pre-orders ("Pre-order") with Construction, Distribution & Supply and Discounter’s Pool & Spa Warehouse (“CDS/DPSW”). Please read these Terms carefully before submitting your Pre-Order of any CDS/DPSW’s Products. By submitting your Pre-Order, you agree to be legally bound by these terms.

1. Pre-Order Product Reservation

When placing a Pre-order for CDS/DPSW products, you will be required to provide certain information, such as your address and other billing information. You represent and warrant that all such information is accurate, and you shall ensure that such information is kept current.

CDS/DPSW shall have no responsibility or liability for inaccurate information or information that later becomes outdated and shall have no obligation to make efforts to determine the correct contact or shipping information.

You acknowledge and agree that CDS/DPSW may decline or delay Product Reservations to avoid oversubscription or as it deems appropriate, we will make efforts to inform you within two (2) weeks of our receipt of your Pre-Order, and that you will be entitled to a full refund of the purchase Price.

2. Price & Payment

You will be charged the full Price of the Products at the time of placing the Pre-Order. The purchase price does not include import duties, taxes, transfer fees, shipping fees or other charges, which are Buyer’s responsibility.

Methods of payment online are limited to (1) Credit Card Payment (Visa, MasterCard, American Express), (2) PayPal, (3) Financing, subject to the 3rd party’s approval. Methods of payment in-store are limited to (1) Credit Card Payment (Visa, MasterCard, American Express), or (2) Interac Debit, (3) Cash, (4) Financing, subject to the 3rd party’s approval.

3. Priority

CDS/DPSW will build Product Bundles according to the order in which Pre-orders are received. If you cancel or forfeit your Product Reservation in accordance with the Terms, your position will be taken by the next person on the Product Reservation list.

4. Delivery Schedule

Although we will make efforts to begin delivering Products as soon as reasonably practicable, you understand and agree that there may be delays. An estimated time of delivery is only an estimate, is subject to change, and CDS/DPSW does not represent or warrant that it will be able to ship the Product by the estimated date. As a result, in the event that a delay arises and the estimated shipment is not met, CDS/DPSW is not responsible for any damages that may occur due to the delay, nor shall it be obligated, except as set forth in these Terms, to provide any discounts, refunds or credits due to any such delays. We will provide you updates with respect to such delivery schedules. If for any reason you decide that you do not wish to continue to wait for your Product, you may cancel your Product Reservation as provided for in Section 5 below.

5. Cancellation

Buyer or Seller may cancel this Product Reservation by terminating the Pre-order at any time for any or no reason prior to our notice to you that your Product is ready for delivery. If you do so prior to our notice of delivery, you will obtain a refund of the purchase Price without interest. If CDS/DPSW cancels your Product Reservation you will receive a full refund of the Purchase Price without interest.

6. Limitation of Liability

Under no circumstances will CDS/DPSW be held liable for any incidental, special or consequential damages arising out or related to this agreement. In the event that CDS/DPSW is held liable for any damages arising out or related to these Terms, your sole and exclusive remedy will be the full refund of your purchase price without interest.

7. Customer Information

We will use any information that we may collect about you only in accordance with our General Terms and Conditions.

8. Change to the “Terms”

CDS/DPSW reserves the right to change any of the terms for any or no reason. We will provide notice of any material changes and, if you are unhappy with such changes, your sole and exclusive remedy will be to cancel your Product Reservation as described in Section 5 above.