The unprecedented global conditions related to COVID-19 has affected staffing, manufacturing, and access to necessary materials for many of our suppliers. We are working closely with manufacturers to urgently replenish our inventory for you.
Equipment (i.e. Heaters, Pumps, Filters, Automatic Cleaners, etc.):
Equipment manufacturers have had their internal inventories wiped out, and it has been a struggle to get the necessary updates from our various suppliers regarding the state of shipments they are sending to us. Many deliveries are arriving with fewer units than what was ordered, with little to no warning. Our website reflects out-of-stock with various items like heaters, that are likely to remain out of stock industry-wide until August 2020. At that time, manufacturer inventories will be reassessed, and further information will be made available regarding stock, shipments, and timelines.
Solar Covers remained out of stock for most of May, however, we have finally received hundreds of units and we’re busy fulfilling these orders for both online and Contactless Store Pickup customers. Additional Solar Cover units will continue to arrive periodically.
Above Ground Pools:
Since reopening their doors after the initial shutdown period, our pool suppliers have been working incredibly hard to manufacture the pool orders retailers are submitting. Specific to Discounter’s Pool & Spa Warehouse, three batches of deliveries will be arriving at our warehouses – mid-June, mid-July, and then early fall. Once pools arrive, we will require another week to build each customer’s individual customized pool kit. Inventory shortages have impacted the equipment availability of heaters, pumps, etc., and are delaying our ability to deliver completed pool kits to our customers.