Contactless Store Pickup — Discounter's Pool & Spa Warehouse Skip to content
The unprecedented global conditions of COVID-19 has impacted our suppliers’ manufacturing abilities and timelines, as a result, some orders may be delayed. Please wait for your confirmation email for further information.
The unprecedented global conditions of COVID-19 has impacted our suppliers’ manufacturing abilities and timelines, as a result, some orders may be delayed. Please wait for your confirmation email for further information.

Contactless Store Pickup

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How It Works

We’ve made pool and spa shopping easier than ever! Either select HOME DELIVERY at checkout, or for those of you close to our store locations, we are pleased to offer CONTACTLESS STORE PICKUP.

Order online and save on shipping by selecting the Pickup In-Store option during checkout. Once you receive confirmation that your order is ready, drive over to your local store, and we will walk your order right out to your car in a safe and efficient manner!

Contactless Store Pickup is easy as 1-2-3!

1. PLAN
Visit your chosen location within 14 days of receiving confirmation that your order is ready for pickup. Pickup hours are:
Monday to Wednesday: 10am to 6pm
Thursday to Friday: 10am to 7pm
Saturdays: 9am to 5pm
Sundays: 10am to 4pm

August Civic Holiday
August 3rd:
10am to 6pm

2. CALL

Use the branch phone number once you arrive to provide your order number and full name to our Associate. In the case of very large purchases, once on site you may be asked to drive your vehicle to our receiving area, in order to facilitate the delivery of your purchase(s) to your vehicle.
3. WAIT
Relax in your vehicle while our Associate retrieves your items and comes out to your vehicle to meet you. Once our Associate is curbside with your items, please show your Government ID and Pickup Confirmation Notice to our Associate through your car window.

Should you pick Contactless Pickup, Please Note:

CONTACTLESS STORE PICKUP is only valid for orders/customers that have received a “Store Pickup Notification”, and each order is specific to the location you select during checkout.
You may be notified of separate shipments, if you have more than one item in your order.

Please ensure you have with you Government ID*, and your confirmation email that your order is ready for pickup, either on your phone or printed. *At this time, and for your protection, merchandise can only be released to the customer who placed the order, thank you for your understanding.

Your vehicle must be able to accommodate the item(s) in its original packaging. In the case of very large equipment, once on site, you may be asked to drive your vehicle to our receiving area, in order to facilitate the delivery of your purchase(s) to your vehicle.

For select products only, you can view the products that qualify through the individual product information pages. Product Exclusions are (but are not limited to): special order products, reconditioned products, special offers with limited inventory, or products that are exclusively available for direct-to-home delivery, etc.

Frequently Asked Questions

Please click here for FAQ

Questions?

Please email or call us with your questions!
Email: Salessupport@discounterspoolandspa.com
Toll Free (877) 380-7665 ext.873