Help Centre — Discounter's Pool & Spa Warehouse Skip to content
The unprecedented global pandemic conditions have impacted our suppliers’ manufacturing productivity and timelines, as a result, some orders may be delayed. Furthermore, our carriers have indicated they are also experiencing delays. As a result, your order may take longer than usual to be delivered. We thank you for your patience during this time.
The unprecedented global pandemic conditions have impacted our suppliers’ manufacturing productivity and timelines, as a result, some orders may be delayed. Furthermore, our carriers have indicated they are also experiencing delays. As a result, your order may take longer than usual to be delivered. We thank you for your patience during this time.

Welcome to our Help Centre!

Have a question for our Discounter's Pool & Spa Warehouse Team?
Visit our FAQs page to see if its been addressed!


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Great Advice Specialists

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STORE HOURS

Effective Tuesday May 19, 2020, we will be open for walk-in customers in accordance with the new Province of Ontario social distancing rules for retail establishments.

For the health and safety of our associates, customers and the communities we serve, we must ask that ALL customers who wish to shop with us in person wear a mask or face cover indoors.

We continue to offer either free Home Delivery* or free STORE PICKUP
service as well, for all online orders.

HOURS:
Monday to Wednesday 10:00am to 6:00pm
Thursday to Friday 10:00am to 7:00pm
Saturdays 9:00am to 5:00pm
Sundays 10:00am to 4:00pm


* Free Home Delivery applies to baskets of $199 or more,
within the provinces of Ontario or Quebec
DOWNSVIEW 
4630 Dufferin Street, Unit 8A
North York, ON. M3H 5S4
Tel (416) 665-1100 
Fax (416) 665-9521
TOLL FREE: (877) 380-7665 (POOL)
(Dufferin & Finch)
SCARBOROUGH
2050 Ellesmere Road, Unit 1
Scarborough, ON. M1H 3A9
Tel (416) 438-8100
Fax (416) 438-9977
(Markham Rd. & Ellesmere)
MISSISSAUGA
760 Dundas Street East, Unit B
Mississauga, ON. L4Y 2B6
Tel (905) 277-8080
Fax (905) 277-8999
(Dundas & Cawthra)
HAMILTON
140 Centennial Parkway N.
Hamilton, ON. L8E 1H9
Tel (905) 560-2228
Fax (905) 560-2229
TOLL FREE: (866) 739-7665 POOL)
(Centennial Pkwy N & Delawana Dr.)
KITCHENER
107 Manitou Drive, Unit 6
Kitchener, ON. N2C 1L4
Tel (519) 896-9000 ext 702/701
Fax (519) 896-2781
TOLL FREE: (866) 303-7665 (POOL)
(Bleams Rd. & Manitou Dr.)
LONDON
611 Wonderland Road N., Unit 1
London, ON. N6H 4V6
Tel (519) 471-4788
Fax (519) 471-8725
TOLL FREE: (866) 237-5565
(Wonderland Rd. N & Oxford St. W)
BARRIE
112 Saunders Road, Unit 1
Barrie, ON. L4N 9A8
Tel (705) 722-7665
Fax (705) 722-1776
TOLL FREE: (866) 446-7727 (SPAS)
(Bayview Dr. & Saunders Rd.)